Healthcare without the hassle

High-quality virtual care is only a few taps away

HERO2Medica Man

Uncomplicate your healthcare with K Health

11 states served

You deserve high-quality care for your new or ongoing medical conditions. Connect with a doctor 24/7.

Healthcare on your time

Chat with a doctor in minutes, get prescriptions sent to your local pharmacy, and get lab tests and imaging when needed.

The care you need

We treat over 300 conditions, making it easy to manage your routine Primary Care and Urgent Care needs.

We’re here when your doctor isn’t

Primary Care and Chronic Condition Management

Stay ahead of your health with preventative visits and day-to-day support.

24/7 Urgent Care

Nights, weekends, or any day of the week. Treatment from world-class clinicians right from your phone.

Prescription Refills

K Health clinicians can send rapid prescription refills and new refills to your local pharmacy.

Learn more

Take control of your health

Affordable high-quality care

With your Medica™ plan, routine primary care, urgent care, and chronic condition care from a licensed clinician is always affordable.

Learn more
woman looking at phone refilling a prescription

Make it easy to manage your whole health

Our medical team delivers comprehensive primary care—virtually, on your time. Get help managing chronic conditions, reaching your lifestyle goals, or streamlining your medication regimen.

Get started

80%

Acute Sinusitis

1,295 people had this

15%

Upper Respiratory Infection

251 people had this

5%

Influenza

86 people had this

Check your symptoms the smarter way

Compare your symptoms to others with our smart Symptom Checker. If you want to chat with a clinician, your results will help them get you care fast.

Check it out

WHAT WE TREAT

From UTIs to dental infections, we got you 24/7

and hundreds more chronic and urgent conditions

GET STARTED
Stephanie Foley, MD

Stephanie Foley, MD

Neil Brown, MD

Neil Brown, MD

Heather Hylton, MS, PA-C

Heather Hylton, MS, PA-C

Lynn Byars, MD

Lynn Byars, MD

David Morley, MD

David Morley, MD

Meet your care team

See a medical provider you trust

  • Our licensed providers were trained at top-tier medical institutions

  • They use advanced health AI technology to provide you with personalized care

  • And they’re available 24/7, just a text away

Meet your care team

Frequently asked questions

Plus sign (toggle open) Minus sign (toggle closed)

Who can receive care from K Health?

All medically enrolled members and their adult dependents are eligible for Primary Care and Urgent Care visits.

If you’re in any of the 48 continental U.S. states, you can get virtual care 24 hours a day and 7 days a week on the K Health app. Not available in Alaska or Hawaii.

Plus sign (toggle open) Minus sign (toggle closed)

How much will K Health cost?

Affordability is a top priority to ensure Medica members and adult dependents have access to K Health.

Through your benefits, you receive:
– Treatment for over 300 conditions including anxiety and depression
– Easy prescription management and refills

*24/7 Urgent Care is available for adults ages 18+ any of the 48 continental U.S. states. Not available in Alaska or Hawaii.

Plus sign (toggle open) Minus sign (toggle closed)

Does K Health accept Medicare or Medicaid insurance plans?

Our services are currently offered to patients with Medica commercial health insurance plans only. We do not participate in any federal or state funded healthcare programs, including Medicare, Medicare Advantage, and Medicaid and our services are not reimbursed by those programs.

Plus sign (toggle open) Minus sign (toggle closed)

What conditions do you treat?

The licensed clinicians practicing on the K Health platform are available via chat and can diagnose more than 300 conditions, prescribe medication for treatment, issue prescription refills, and more.

Clinicians can treat most things you might see an in-person primary care doctor for, including cold and flu symptoms, UTIs, allergies, headaches, rashes, sinusitis, abdominal pain, fatigue, and mental health conditions. Learn more about what we can and cannot treat.

There are sometimes instances when we recommend you see a doctor in person, but K Health-affiliated clinicians can help assess the severity of your condition and provide guidance on what to do next. For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis.

We also don’t treat women with pregnancy-related symptoms or anyone with orthopedic concerns.

We don’t prescribe controlled substances or other high-risk medications that are subject to abuse. Learn more about our Medical Policies.

Plus sign (toggle open) Minus sign (toggle closed)

Can I get a prescription online through the K Health app?

Yes! If a clinician practicing on the K Health Platform decides you need a prescription, they’ll send it to your local pharmacy, or we may be able to mail it to your door.

Learn more about what we treat and our refill policy.

Plus sign (toggle open) Minus sign (toggle closed)

Can you get anxiety and depression medication online?

Yes! K Health offers anxiety and depression medication prescriptions online as part of your benefits. Complete our online assessment and chat with a clinician to get diagnosed and prescribed medication, if clinically appropriate.

K Health-affiliated clinicians can’t prescribe Xanax or any other controlled substance for anxiety treatment, but there are other prescriptions to treat anxiety that clinicians can prescribe. You can chat with a clinician to put together a treatment plan, then check in regularly to make sure it’s working for you.

Plus sign (toggle open) Minus sign (toggle closed)

Can the clinician order lab tests or imaging?

Yes, clinicians practicing on the K Health platform can order lab tests and imaging as needed. A clinician will be able to follow up with you afterward about your results and answer any questions you may have.

Please note: The cost of these tests are not included in the cost of your virtual visit.

Plus sign (toggle open) Minus sign (toggle closed)

How do I use the Symptom Checker?

It’s easy! Once you create your K Health account and download the K Health app, select “Get treatment now” on the home screen and the app will ask a series of questions to determine what your symptoms mean based on millions of similar patients. Then, you can chat with a doctor to get prescription treatment if needed.

Plus sign (toggle open) Minus sign (toggle closed)

What happens if the clinician recommends that I see someone in person?

While excellent medical care can be administered remotely, depending on your symptoms, your medical team may recommend that you seek in-person care.

For example, we can’t treat orthopedic conditions remotely, and occasionally conditions like strep throat require an in-person lab test. We’ll always work with you to try and find the right doctor in your area to make things as easy as possible.

Plus sign (toggle open) Minus sign (toggle closed)

How will I be billed for K Health services?

  • K Health will automatically submit a claim to your insurance.
  • We will wait for the claim to be adjudicated (few days to several weeks).
  • If approved we will receive an explanation of benefits (EOB) detailing amounts allowed, paid, and your financial responsibility.
  • K Health billing department will send an invoice if EOB indicates patient has a responsibility and payment was not collected at the time of service.
  • Invoice will be sent from “K Health Affiliated Medical Group” ([email protected]).
  • K Health will charge the patient’s card on file or reach out to you for new payment information.