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• Pay $49 for your first month of unlimited visits or $73 for one visit

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HOW IT WORKS

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Pay a flat fee, regardless of insurance status. A K Health membership is $49 for your first month, which includes unlimited virtual visits, or a one-time visit is $73.

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Text with medical providers whenever, from wherever—no appointment needed.* Bypass hold music, travel time, and waiting rooms.

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Your provider shares your treatment plan, and if needed they’ll send a prescription to your local pharmacy. Text us 24/7 if you don’t feel better soon.

*Available for adults 18+ in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

The benefits of getting treatment with K Health

Instant info

Our smart Symptom Checker brings together data from millions of People Like You to provide you with information–for free.

Care when you need it

Medical providers are available 24/7 via text—no appointment or insurance necessary.

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Get medication ASAP and get on with your day. If your symptoms don’t improve, we’re always a text away.

No wasted time

Get the treatment you need without changing your plans. You won’t miss waiting at an urgent care.

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Health shouldn’t
require wealth

By treating you remotely and immediately, we save you money.

Blue check No surprise fees

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Blue check No high deductibles

$73

$80-$280*
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*Based on a survey of out-of-pocket costs at 1,229 urgent care clinics across 43 U.S. states

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What is bacterial vaginosis (BV)?

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The right balance of bacteria can help keep the vagina healthy. Bacterial vaginosis, also known as BV, is a vaginal infection that occurs when someone’s vagina has more “bad” bacteria than “good bacteria.”

This can happen for many reasons, whether due to a genetic predisposition or lifestyle practices like douching or having multiple sex partners. BV can happen to anyone with a vagina, but it’s more common in people of reproductive age.

If you suspect you may have bacterial vaginosis, it’s important to seek medical care. Untreated BV can result in uncomfortable symptoms and, in some people, cause medical risks.

What are the symptoms?

Bacterial vaginosis doesn’t always cause symptoms. When it does, BV can result in:

  • Gray, white, or green vaginal discharge that may be thin, watery, or milky
  • Fishy-smelling vaginal odor
  • Foul smell that’s most noticeable after sex or during menstruation
  • Itching in or around the vagina
  • Pain in the vagina
  • Burning while peeing

These symptoms can be uncomfortable and even painful. In some cases, bacterial vaginosis can cause other health problems.

For example, it’s thought that BV can make people more vulnerable to sexually transmitted infections, particularly HIV. It can also increase the risk of pelvic inflammatory disease if left untreated. In pregnant people, BV can result in preterm delivery or low birth weight.

If you think you may have bacterial vaginosis, consult with a healthcare provider who can recommend the best treatment option for you.

What are the causes?

Bacterial vaginosis happens due to an imbalance of bacteria in the vagina. Certain factors can increase a person’s risk for developing BV, such as:

  • Douching: Washing your vagina with soap or vinegar, using scented bubble bath, or applying vaginal deodorant or scented wipes can result in an imbalance of bacteria and, eventually, bacterial vaginosis. Doctors don’t recommend scented vaginal care products, because the vagina typically keeps itself clean.
  • Having sex with someone new: BV isn’t technically considered a sexually transmitted infection, but sex can increase your risk. It’s more likely to occur in someone who has more than one sex partners or has sex with someone new without using protection. It’s also more common in women who have sex with women.
  • Sharing sex toys: If you use sex toys, be sure to thoroughly wash them before sharing them with a partner. Unhygienic practices with sex toys can increase the likelihood of a BV infection.
  • Poor bathroom hygiene: Harmful bacteria from your digestive tract can infect your vagina. Always wipe from front to back after you go to the bathroom.
  • Smoking: Tobacco use can alter the chemistry of your vaginal microbiome, resulting in a higher chance of developing BV. If you smoke, talk to your doctor about quitting ASAP to prevent bacterial vaginosis and many other serious health conditions.
  • Pregnancy: The hormones of pregnancy can disrupt your vaginal bacteria and result in a higher chance of developing bacterial vaginosis. If you have BV while pregnant, seek medical care; harmful bacteria can increase the risk of preterm labor or low birth weight.
  • Genetics: Some people simply don’t produce enough “good” bacteria. An imbalance of these microorganisms in your vagina can cause bacterial vaginosis.

Even if you don’t have these risk factors, it’s possible to have bacterial vaginosis. A doctor can help you understand your symptoms and how to properly treat them.

What are the treatment options for BV?

Sometimes, bacterial vaginosis goes away on its own. But most of the time, BV requires treatment. If you have BV symptoms and you’re sexually active or pregnant, speak to your medical provider right away. A doctor can diagnose you and recommend the best treatment option.

The best way to treat bacterial vaginosis is with antibiotics, a type of medication that helps with infection symptoms by stopping bacteria from growing. Most commonly, medical providers prescribe the following antibiotics for bacterial vaginosis:

  • Clindamycin (Cleocin, Clindesse)
  • Metronidazole (Flagyl, Metrogel-Vaginal
  • Tinidazole (Tindamax)
  • Secnidazole (Solosec)

These antibiotics may be prescribed as a cream or gel suppository (Clindamycin and Metronidazole) you apply directly inside your vagina with an applicator. Or, you can take antibiotics for bacterial vaginosis in pill form (Tinidazole and Secnidazole).

Usually, BV infections clear up with treatment within five to seven days. Until you stop your medication and your symptoms are resolved, it’s best to avoid sexual activity. It’s common for bacterial vaginosis to recur within a year, especially in sexually active people.

If you have a prescription for treating bacterial vaginosis, always follow your medical provider’s instructions. It’s important to finish the whole course of antibiotics, even if you feel better; stopping too soon can contribute to antibiotic resistance or cause the infection to come back.

How much does BV treatment cost?

How much BV treatment costs varies, depending on several factors, such as the type of medication and dosage strength. Whether you have insurance also plays a role in BV treatment cost.

If you have health insurance, it may partially or fully cover antibiotic treatment. Typically, generic medication is cheaper than brand-name drugs. If you’re concerned about price, speak to your prescriber about a generic option.

Whether or not you have health insurance, it may be more cost-effective to treat your bacterial vaginosis online. You can see an online doctor for diagnosis and treatment, then order your prescription at an online pharmacy, which delivers your medication to your home.

Can I treat BV online?

Treating bacterial vaginosis with antibiotics requires a prescription from a licensed medical professional. A K Health doctor can diagnose your BV based on your symptoms and medical history, then prescribe the medication that’s most likely to resolve your infection.

You can choose where you purchase your prescription, whether a storefront or an online pharmacy. Ordering BV treatment online and having it shipped directly to your home is one way to cut costs and access affordable treatment.

If you think you may have bacterial vaginosis, connect with a medical provider as soon as possible to learn about your treatment options that can resolve your symptoms and prevent future complications.

Stephanie Foley, MD

Stephanie Foley, MD

Neil Brown, MD

Neil Brown, MD

Heather Hylton, MS, PA-C

Heather Hylton, MS, PA-C

Lynn Byars, MD

Lynn Byars, MD

David Morley, MD

David Morley, MD

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Frequently asked questions

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Can I get a prescription online through the K Health app?

Yes! If a clinician practicing on the K Health Platform decides you need a prescription, they’ll send it to your local pharmacy, or we may be able to mail it to your door.

Learn more about what we treat and our refill policy.

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What’s included in the K Health membership?

Our K Health membership includes nearly everything K Health offers:

  • Unlimited text-based visits with licensed medical providers
  • 24/7 Urgent Care without an appointment
  • Flexible appointments for chronic condition management
  • Easy prescription management and renewals
  • Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
  • As always, no insurance needed, all on your own schedule

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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How much does K Health cost?

If you want to chat with a medical provider, you can purchase a membership for just $49 for the first month, which gives you access to:

  • Unlimited text-based visits with licensed medical providers
  • 24/7 Urgent Care without an appointment
  • Flexible appointments for chronic condition management
  • Easy prescription management and renewals
  • Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
  • As always, no insurance needed, all on your own schedule

After your first month, you’ll automatically be enrolled in a quarterly plan (which is $147 each time). You’re free to cancel until 1 day before your membership renewal date.

If you prefer, you can instead pay for a one-time virtual visit, which costs $73 and includes 1 week of follow-up chats. You can also download the K Health app and use our smart Symptom Checker for free.


*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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Do you need insurance to use K Health?

Nope!

We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.

You can sign up for our K Health membership which includes access to our Primary Care program, 24/7 Urgent Care visits, treatment for anxiety and depression, and more,* or you can pay for a one-time virtual visit. Plus, our Symptom Checker is always free to use.

Learn more about our approach to pricing

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. 

See Terms of Service.

Learn more about what we can and cannot treat

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Can I use my insurance to pay for K Health?

With the exception of certain Surest and Elevance Health plans, we don’t accept insurance to pay for K Health memberships, one-time Urgent Care virtual visits, or mail-order medication, but we keep our prices low to keep medical care accessible to everyone. In many cases, our prices are lower than your insurance copay would have been!

If your medical provider prescribes you medication to pick up at your local pharmacy or orders bloodwork to a lab of your choice, you can use your insurance at those locations.

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Are there any conditions that K Health doesn’t treat?

K Health-affiliated medical providers can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, K Health-affiliated providers can help assess severity and provide guidance on what to do next.

We also don’t treat anyone who:

  • is under 18 years old
  • lives in Hawaii or Alaska
  • has a medical condition that requires a specialist (on a case by case basis)
  • is currently pregnant
  • is currently being treated for cancer with chemotherapy or radiotherapy
  • has an autoimmune disease
  • is currently on immunosuppressants
  • is diagnosed with AIDS
  • is currently in hospice care
  • has a history of organ transplant
  • is dependent on oxygen
  • has significant liver, kidney, or other organ failure
  • is seeking medical management related to worker’s comp or injury litigation

We don’t prescribe controlled substances, and we cannot prescribe other high-risk medications that are subject to abuse. Learn more in our Medical Policies.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

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Is the data I share with K Health private?

Yes!

The K Health app is governed by HIPAA, and we apply high-security standards to protect your personal information and your privacy. K Health is also compliant with the California Consumer Privacy Act (“CCPA”). We will use your data only to improve our services and to provide them to you. You can learn more in our Privacy Policy.

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Do you provide doctor’s notes and sick notes?

During a visit, K Health-affiliated medical providers can only provide a note stating the date when they saw you and that care was provided.

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Can I really chat with a doctor whenever I want to?

Yes! Licensed clinicians are available 24/7 via the K Health app for Urgent Care needs in all 48 continental US states. Not available in Alaska or Hawaii.

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