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Doctors are available via text whenever you need them—no appointment or insurance necessary. They can prescribe any necessary antibiotics—all by phone.

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Available in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). See Terms of Service.

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"I joined K Health because smart patients deserve smart health care."

Chesney Fowler, MD

Emergency medicine

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Rash FAQs

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What types of rashes can be treated online?

Rashes are areas of irritated and sometimes swollen skin. Most times, they are itchy, painful, scaley, and red. Sometimes rashes lead to blisters or areas of raw skin. 

If you notice a rash starting to form on your skin or another type of skin reaction, seek medical treatment to care for the rash. You can do this through an appointment on a telehealth platform, such as K Health. Telehealth appointments are safe, secure, and effective at treating several skin rashes and other conditions related to your hair, skin, and nails, such as:

  • Itchy skin
  • Eczema
  • Psoriasis
  • Warts
  • Rosacea
  • Skin infections
  • Skin rashes
  • Acne
  • Itchy scalp and other scalp conditions
  • Nail fungus and other nail concerns

What causes rashes?

Several reasons exist for why rashes form on the skin. 

Allergic contact dermatitis

Allergic contact dermatitis is when your immune system overreacts to a normal substance and treats it like a threat. When your skin is exposed to the substance, your immune system sends out a strong response causing you to develop a rash that is usually very itchy. 

Common causes of allergic dermatitis include:

  • Cosmetics
  • Perfumes
  • Poison ivy and poison oak
  • Certain types of jewelry 

Irritant contact dermatitis

Irritant contact dermatitis occurs when certain chemicals damage the skin and cause a rash to form that may be painful. 

Common causes of irritant contact dermatitis include:

  • Strong soaps
  • Household cleaners
  • Pesticides
  • Body fluids, for example, diaper rashes caused by urine or stool 
  • Nail polish remover

Other causes for rashes

Several other conditions may cause rashes, such as:

  • Skin disorders like eczema and psoriasis
  • Insect bites
  • Infections such as shingles, chicken pox, or measles
  • Overheating, causing heat rash

How are rashes treated?

The treatment for your rash depends on the underlying cause, what area of your skin is affected, and the severity of your symptoms. Some types of rashes clear up on their own after a few days to a week.

Your telehealth provider may ask you questions to get to the source of the rash, such as:

  • When did the rash start, and do you have any other symptoms?
  • Have you recently tried a new lotion, soap, or laundry detergent?
  • Have you recently been walking in an area where there may be poison ivy or poison oak?
  • Are you wearing a new type of cosmetic or perfume?
  • Have you recently been around anyone sick?
  • Do you have an underlying skin condition?
  • Have you recently been spending time in the sun?

Depending on what your medical provider determines, they may make some of the following suggestions:

  • Calcineurin inhibitors applied to your skin as a cream or ointment
  • Topical steroids such as hydrocortisone or prescription ointments or creams
  • Over-the-counter (OTC) or prescription antifungal creams
  • Prescription antibiotics for a skin infection
  • Phototherapy involves exposing your skin to a certain amount of natural or artificial light daily
  • Using oral or injectable corticosteroids for severe cases

How can I get rid of a rash?

Sometimes you can get rid of a rash without a medical provider’s help. For instance, these home remedies may help get rid of a rash:

  • Immediately wash an area potentially exposed to poison ivy or poison oak with soap and water.
  • Lukewarm baths containing ground oatmeal or baking soda may help with itch relief.
  • Diligently applying fragrance-free oil or water-based lotions may help.
  • Sometimes, taking vitamin D and probiotics help clear up skin rashes.
  • Taking an OTC allergy medication can help keep allergic dermatitis at bay.
  • Wearing loose-fitting cotton clothing helps prevent chafing or rubbing of the skin.
  • Applying a cool washcloth to the rash sometimes soothes irritation.
  • Applying a non-prescription anti-inflammatory ointment containing steroids, such as hydrocortisone, can relieve itching.
  • Try swapping your scented laundry detergent for a non-scented detergent. Try this also with other products you put on your skin. 
  • Apply a baking soda paste by mixing lukewarm water with baking soda into a paste-like substance.
  • Apply aloe vera to soothe your skin.

Are rashes serious?

Most rashes are not serious, although some can be. Seek emergency medical attention if you are experiencing the following symptoms:

  • Difficulty breathing or swallowing
  • A rash around your eyes, mouth, or genitals
  • Severe skin pain
  • Swelling in your face, especially around your eyes
  • Itching that is so severe you can’t sleep
  • Your rash is coming from the majority of your body
  • You are experiencing a fever with your rash

Are antibiotics used to treat rashes?

Antibiotics treat bacterial infections. If your rash is occurring because of a bacterial infection, your medical provider may write you a prescription for an antibiotic. 

A common skin condition caused by bacteria is cellulitis. Cellulitis causes pain, redness, and swelling in the skin. It occurs when bacteria enter breaks in the skin, such as cuts, burns, bug bites, or through cracks in dry skin. Cellulitis requires antibiotics for treatment.

Irmanie Hemphill, MD

Irmanie Hemphill, MD

David Morley, MD

David Morley, MD

Francis Goldshmid, MD

Francis Goldshmid, MD

Bright  Odei, MD

Bright Odei, MD

James Teet, DO

James Teet, DO

Sally Sartin, MD

Sally Sartin, MD

Monsur Ali, DO

Monsur Ali, DO

Edmond Nelson, MD

Edmond Nelson, MD

Nancy Tejedor-Velilla, MD

Nancy Tejedor-Velilla, MD

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Frequently asked questions

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What's included in the K Health membership?

Our K Health membership includes nearly everything K Health offers for $29/month*.

  • Unlimited text-based visits with licensed clinicians
  • Flexible appointments for Primary Care and 24/7 Urgent Care
  • Remote annual wellness visits
  • Chronic condition management and prevention
  • Free Urgent Care for your kids ages 3-17
  • Easy prescription management and renewals
  • As always, no insurance needed, all on your own schedule

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. See Terms of Service.

Learn more about what we can and cannot treat

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Are there any conditions that K Health does not treat?

K Health-affiliated clinicians can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, K Health-affiliated clinicians can help assess severity and provide guidance on what to do next.

We also don't treat anyone:

  • Under 18 or over 64
  • Living in HI or AK
  • Conditions that require a specialist (case by case)
  • Currently pregnant
  • Currently being treated for cancer with chemotherapy or radiotherapy
  • Autoimmune disease
  • Currently on immunosuppressants
  • Diagnosed with AIDS
  • Currently in Hospice care
  • History of organ transplant
  • Dependent on oxygen
  • Significant liver, kidney, or other organ failure
  • Seeking medical management related to worker’s comp or injury litigation

We don't prescribe controlled substances, and we cannot prescribe other high risk medications that are subject to abuse. Learn more on our policy page.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

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Is the data I share with K Health private?

K Health is HIPAA compliant and we apply high-security standards to protect your personal information and your privacy. K Health is also compliant with the California Consumer Privacy Act (“CCPA”). We will use your data only to improve our services and to provide them to you. You can learn more about our privacy policy here.

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Do you provide doctor's notes and sick notes?

During a pediatric consultation, clinicians can write notes for your children to return to, or be dismissed from, school, activities, camp, and more, if needed.

During an adult consultation, K Health-affiliated clinicians can only provide a note stating the date when a patient was seen and that a treatment plan/care was established.

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Can I use my insurance to pay for this?

No, but it’s cheaper than your insurance copay so you still win!

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Can I get a prescription online through the K Health app?

Yes! Your K-affiliated doctor will evaluate you to determine what prescription, if any, is appropriate. Once a doctor or clinician determines you need a prescription, he or she will send it to your local pharmacy or mail it to your door, if available.

Learn more about what we treat and our refill policy here.

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How much does K Health cost?

It's free to use the symptom checker.

If you want to chat with a clinician, a one-time visit costs $35. This includes three days of follow-up.

Our K Health Primary Care membership includes nearly everything K Health offers for $29/month.

  • Unlimited text-based visits with board-certified clinicians
  • Doctors online day and night for Primary Care and Urgent Care*
  • Free Pediatrics care for your kids over 3-17
  • Easy prescription management and renewals management, plus steep discounts
  • As always, no insurance needed, all on your own schedule

Our Mental Health membership includes everything the Primary Care membership does, in addition to treatment for anxiety & depression for $49/month.


*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

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Does K Health offer discounts on medication?

Discounts are available with the RxSaver Card, which can save you up to 80% on many medications.

Here's how to use it:

Show your RxSaver card (located in the app under "Profile" > "RxSaver Card") to your pharmacist when you pick up your prescription. Ask them to check the RxSaver discount price, and to compare it to your insurance or Medicare plan price (if you have insurance or Medicare). You and your pharmacist can determine the lowest price available.

To get an idea of price before picking up your medication, visit rxsaver.com and search for your medication.

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Can I really chat with a doctor whenever I want to?

Yes! Doctors are available 24/7 via the K Health app for Urgent Care needs in all 48 continental US states. Not available in Alaska or Hawaii.

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Do you need insurance to use K Health?

Nope!

You can sign up for our K Health membership for $29/month* which includes access to our Primary Care program, 24/7 Urgent Care visits*, Urgent Care for your kids ages 3-17, and more. A one-time visits cost $35*. Our symptom checker is always free to use.

Learn more about our approach to pricing

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

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