ONLINE PRESCRIPTIONS AND REFILLS
Get new prescriptions or prescription refills online with K Health. Talk to a healthcare provider all on your phone.
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HOW IT WORKS
Prescriptions made easy
Tell us about yourself
Our smarter, faster, virtual intake process gets your doctors the info they need to care for the whole you.
Get care on your schedule
Text us when you’re free—we make ourselves available day and night. For virtual check-ins, refills, and more.
Manage your health with ease
We’ll help you stick to your plan for managing a chronic disease*, changing a habit, and living healthier—by phone.
*Available for adults 18+ in all 48 continental US states. Not available in Alaska or Hawaii.
K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.
“Through an easily accessible and intelligent platform, quality care can be delivered to everyone who needs it.”
Neil Brown, MD
Chief Medical Officer
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Online Prescription FAQs
What prescriptions can be filled online?
Whether you need a new medication or a refill of an existing one, filling a prescription online can be a convenient and cost-effective way to manage your medications.
In addition to the convenience of getting the refill online, a licensed healthcare provider can also order it from an online pharmacy, which can deliver the medication to your home, saving you both time and money. If you have health insurance, you can also use it when you get medication online.
Many drugs are available to order online, as long as you have a valid prescription. The prescriptions you can get online, and the ones requiring an in-person visit depend on the prescribing provider. Many online medical providers can prescribe and refill long-term medications. You can also get one-time medications to manage specific medical problems if you’re sick or injured.
While this can vary by the prescriber, some examples of prescriptions that can be filled online include:
- Antibiotics
- Antidepressants
- Antivirals
- Asthma medication
- Birth control
- Blood pressure medication
- Cholesterol medication
- Diabetes medications
- Erectile dysfunction medication
- Smoking cessation medication
- Thyroid medication
- Weight loss medication
Some controlled substances require an in-person examination from a licensed medical provider and can’t be prescribed online. The following examples are controlled substances that require a visit with an in-person medical provider:
- Benzodiazepines, such as alprazolam (Xanax) and lorazepam (Ativan)
- Narcotic pain medications, such as codeine and valium
- Sleeping pills, such as zolpidem (Ambien) and eszopiclone (Lunesta)
- Stimulants, such as Adderall and Ritalin
- Gabapentin and other regulated medications and those that carry the potential for abuse
If you’re wondering whether you could get a prescription for a certain medication, it’s best to consult with an experienced online medical provider.
Who is eligible for online prescriptions?
One of the most beneficial aspects of online prescriptions is the ease of accessibility. You don’t have to go to an in-person pharmacy or even an in-person doctor to receive your medication.
Many states have their own laws about online prescriptions and eligibility. Some require video visits that include a consultation and exam, while others allow phone visits or visits over text-based chats. Learn more about your state’s requirements for online prescriptions through the Center for Connected Health Policy.
Can I get an online prescription without seeing a doctor?
Only licensed medical providers can prescribe medications, and that includes prescribing medications online. However, you don’t have to see a prescriber in person to receive your medication. Many healthcare providers practice telemedicine and prescribe medication through video visits, phone calls, or virtual chats. Keep in mind prescribing laws for telemedicine vary by state.
Remember, too, that not all prescribers are medical doctors. Nurse practitioners and physician’s assistants can also prescribe certain medications in person or via telemedicine. Some specialists, such as optometrists and dentists, can also write specific prescriptions.
How can I get a prescription fast?
Getting an appointment with a medical provider can take time, which isn’t always convenient if you need a prescription filled quickly. One of the most convenient ways to get your medication fast is to meet with an online medical provider. Many online clinics — including K Health — offer same-day online visits. These visits can take place in the comfort of your own home and are usually much shorter than seeing a medical professional at a clinic or hospital.
Depending on your medical needs and your state laws, the online provider can then send your prescription to an online pharmacy of your choice. If you would prefer to pick up your own medication, you can also request the provider send your prescription to an in-person pharmacy.
Do I need a prescription to get medication?
Over-the-counter drugs are medications that you can get at the store without a medical provider’s prescription. For example, you can pick up your ibuprofen, acetaminophen, or Benadryl from a pharmacy store without going through a doctor or pharmacist. All prescription medications, however, require a consultation with a licensed medical provider, who sends the prescription to a pharmacy to get filled. Common medications that are available only by prescription include antibiotics, blood pressure medication, antidepressants, and medicine for erectile dysfunction.
If you have any questions about a specific drug or medical condition, speak to a healthcare provider about the best options available for you.
Can I get a prescription online while I’m traveling?
If you forget your medication or come down with an illness, it’s possible to get a prescription online while you’re traveling, even if you’re in a different state than the one you live in.
To get a prescription when you’re traveling, you’ll need to see a medical provider in person or online. The provider can then send your prescription — whether it’s a refill of an existing long-term medication or a new one — to a pharmacy of your choice.
Can I refill my prescription online?
As long as you meet with a licensed prescriber for an assessment, you can have an existing prescription refilled virtually. It’s your choice whether you pick the prescription refill up at a pharmacy near you or have the medication delivered to your home via an online pharmacy.
If your prescription was originally filled online, your medical provider would determine how many refills you can get. Some medical conditions and medications require an in-person visit before a refill can be given, while others can be refilled online.
Whether you’re hoping to request a new prescription or refill one that you’ve been taking for a while, start by meeting with an online medical provider who will discuss the most appropriate treatment options for you.
Your K Health unlimited membership includes:
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24/7 text-based Urgent Care
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Flexible appointments for ongoing care
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Low-cost generic meds delivered to your door
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Frequently asked questions
What is K Health Primary Care?
K Health Primary Care is a virtual healthcare program focused on your whole health, without the hassle and price of seeing a medical provider in person.
Primary Care is part of the K Health membership, which costs just $49 for the first month, and is then billed in advance 3 months at a time. It includes chronic condition management and prevention, 24/7 text-based Urgent Care*, flexible appointments, treatment for anxiety and depression, and more—all from your phone.
A medical team of board-certified doctors and licensed nurse practitioners creates personalized care plans to make it easier for you to manage chronic conditions, change a habit, or just live healthier. Your medical team can remotely prescribe medication, order lab tests, and more.
*24/7 Urgent Care is available in all 48 continental U.S. states. Not available in Alaska or Hawaii.
K Health memberships are not insurance and exclude ancillary services (e.g., referrals. labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.
What does Primary Care treat?
The K Health Primary Care program is part of the K Health membership, which offers chronic condition management and prevention, 24/7 Urgent Care*, prescription renewals, treatment for anxiety and depression, and more.
Medical providers practicing on the K Health platform help you manage and treat common chronic conditions like high cholesterol, high blood pressure, and type 2 diabetes, and also create personalized care plans to help prevent future conditions, like heart attack and stroke. Your medical team can remotely prescribe medication, order lab tests and health screenings, and more.
*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.
How much does Primary Care cost?
Primary Care is included as part of your K Health membership, which costs $49 for the first month, and is then billed in advance 3 months at a time. You can cancel your membership anytime until 1 day before your renewal date, at which point you’ll be place on a quarterly membership and your subscription will be automatically renewed. The cancelation will go into effect at the end of the billing cycle.
A membership includes chronic condition management and prevention, 24/7 text-based Urgent Care*, flexible appointments, treatment for anxiety and depression, and more. Medication and lab test costs are not included.
*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.
What’s included in the K Health membership?
Our K Health membership includes nearly everything K Health offers:
- Unlimited text-based visits with licensed medical providers
- 24/7 Urgent Care without an appointment
- Flexible appointments for chronic condition management
- Easy prescription management and renewals
- Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
- As always, no insurance needed, all on your own schedule
*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.
K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.
Do you need insurance to use K Health?
Nope!
We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.
You can sign up for our K Health membership which includes access to our Primary Care program, 24/7 Urgent Care visits, treatment for anxiety and depression, and more,* or you can pay for a one-time virtual visit. Plus, our Symptom Checker is always free to use.
Learn more about our approach to pricing
*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.
K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations.
See Terms of Service.
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