TREAT HYPOTHYROIDISM ONLINE

Chat with a Primary Care doctor without leaving your house. Manage thyroid conditions and medications for only $29/month.

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HOW IT WORKS

Thyroid condition management made easy—all from your phone

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Tell us about yourself

Our smarter, faster, virtual intake process gets your doctors the info they need to care for the whole you.

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Get care on your schedule

Text us when you’re free—we make ourselves available day and night. For virtual check-ins, refills, and more.

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Manage your health with ease

We’ll help you stick to your plan for managing a chronic disease*, changing a habit, and living healthier—by phone.

*Chronic care is available for adults 18-64 in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). See Terms of Service.

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“Through an easily accessible and intelligent platform, quality care can be delivered to everyone who needs it.”

Neil Brown, MD

Chief Medical Officer

The advantages of Primary Care with K Health

Pay just $29/month—no hidden fees

Manage chronic conditions, change a habit, prevent illness, and more. Meds come at a low price, too.

See a doctor without seeing a doctor

Have a virtual physical—or anytime check-in—with a clinician right from the app.

Feel good about feeling good

Don’t stress about making an appointment, running out of refills, or getting lab tests. We make it easy.

Get 24/7 Urgent Care, too

A K Health membership also includes unlimited care for you and your kids.

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Hypothyroidism Treatment Online FAQs

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What is hypothyroidism?

Hypothyroidism is a condition in which the thyroid gland doesn’t produce enough thyroid hormone. This hormone helps regulate the body’s metabolism. When levels are too low, the body’s processes start to slow down.

What are the symptoms of hypothyroidism?

Since the thyroid plays a big part in energy and metabolism, it can impact many body processes when not functioning correctly.

Symptoms vary from one person to the next. Over time, hypothyroidism symptoms can worsen and cause serious health problems.

The most common symptoms of hypothyroidism include the following:

  • Fatigue
  • Sleep problems
  • Weight gain or inability to lose weight
  • Cold intolerance
  • Dry skin
  • Brittle nails
  • Dry, thinning hair
  • Hoarse voice
  • Sore throat
  • Feeling a lump in the throat
  • Trouble swallowing
  • Muscle and/or joint pain
  • Muscle weakness
  • Puffiness in the face
  • Constipation
  • Hemorrhoids
  • Heavy, irregular, or painful menstrual periods
  • Fertility problems
  • Depression
  • Anxiety
  • Slowed resting heart rate
  • Reduced blood pressure
  • Goiter (neck enlargement or tenderness from a swollen thyroid)

Approximately five of every 100 Americans have a hypothyroid condition, although some may have few or no symptoms. Hypothyroidism may develop over months or years. Symptoms may not be noticeable until the condition is severe.

What causes hypothyroidism?

Thyroid conditions like hypothyroidism are common and have many possible causes, such as:

    • Hashimoto’s disease: an autoimmune condition where the immune system attacks the thyroid, reducing its ability to function properly; this is the most common cause in the U.S.
    • Thyroiditis: Inflammation of the thyroid gland
    • Radiation treatment: treatment for cancer or other conditions that uses radiation can damage the thyroid
    • Thyroid surgery: removing all or part of the thyroid gland
    • Congenital hypothyroidism: a birth defect that interferes with the development of the thyroid gland
    • Pituitary gland disorders: the pituitary gland works with the thyroid to produce thyroid hormone, so any problems with the pituitary can impact the thyroid
    • Iodine deficiency: not getting enough iodine in your diet, which is necessary for the thyroid to function properly
    • Certain medications: taking certain types of drugs can interfere with the thyroid’s hormone production; examples include amiodarone and lithium

What are the risk factors?

Some people are at a greater risk of developing hypothyroidism than others. The most common risk factors include:

  • Being born with a vagina
  • Being over age 60
  • History of goiter
  • Family history of thyroid conditions
  • Prior radiation treatment to the thyroid, chest, or neck
  • Turner syndrome
  • Sjogren’s syndrome
  • Type 1 diabetes
  • Type 2 diabetes
  • Recent pregnancy or postpartum
  • Pernicious anemia
  • Lupus
  • Rheumatoid arthritis
  • Celiac disease

How are thyroid conditions diagnosed?

Laboratory tests and a physical examination are standard diagnostic tests for thyroid conditions. Some people discover their thyroid condition after routine lab work indicates their thyroid levels are out of range.

If you have symptoms, a healthcare provider may look at your neck, feel it, or order an ultrasound or other imaging tests. These tests help check for an enlarged thyroid or goiter.

The most common blood test used to diagnose hypothyroidism is the TSH (thyroid-stimulating hormone) test. The TSH test measures how much TSH is in the blood. If your TSH levels are high, your thyroid gland is not making enough thyroid hormone. Other blood tests help rule out conditions with similar symptoms.

Can an online doctor order labs for thyroid problems?

Most healthcare providers can order routine tests to check for thyroid function. Primary care providers, including those who offer online virtual visits, can order labs like thyroid stimulating hormone (TSH), T3, T4, and thyroid antibody blood tests.

Online doctors may send your lab orders to a specific clinic or lab in your area. Many give you a printable or electronic copy of your order to take to a lab of your choice.

What is the best treatment for hypothyroidism?

Hypothyroidism treatment typically involves thyroid hormone replacement therapy. Levothyroxine is a synthetic form of the hormone thyroxine (T4), which is what the thyroid gland normally produces. It’s the most common form of treatment and is generally very effective. However, it can take some time to adjust to the medication.

A healthcare provider will typically order blood tests every 6-8 weeks while you are adjusting to the dosage. Once the lab results show your thyroid hormone levels are appropriate, you will likely need less frequent lab tests—as long as your symptoms improve. Patients with hypothyroidism treated with levothyroxine may need laboratory testing every 6-12 months. Use caution with not mixing brand with generics for this condition. While generic medications are safe and effective, some generics can affect the patient differently. 

Most patients who have an underactive thyroid respond well to thyroid hormone replacement. Even if you start feeling better, you should continue taking your medication as prescribed. Untreated hypothyroidism can lead to serious long-term health problems like osteoporosis and heart rhythm problems.

How can an online doctor treat thyroid disorders?

Online healthcare providers can treat and manage thyroid disorders like any other primary care provider. They can schedule regular appointments, order lab testing, and prescribe thyroid medications.

People who have thyroid disorders may need a referral to specialists, known as endocrinologists. K Health medical providers can refer patients to specialists and monitor primary care for hypothyroidism.

Can thyroid conditions be cured?

Hypothyroidism can be temporary, such as after having a baby. In many cases, it develops into a permanent condition. If hypothyroidism is caused by Hashimoto’s disease—an autoimmune attack of the thyroid gland—then it’s impossible to cure. However, there are treatments available to help manage the symptoms of autoimmune conditions.

Can an online doctor refill my thyroid medication?

If you’re being treated for hypothyroidism, primary care providers can provide follow-up care, including routine lab testing and necessary thyroid medication refills.

If you need a medication refill, you can use the K Health app to speak with a primary care provider. They will discuss your symptoms, order any required lab tests, and send thyroid prescription medication to your pharmacy. They may also adjust dosages and provide follow-up care based on lab test results.

Who can see an online doctor for hypothyroidism?

In many cases, hypothyroidism treatment is straightforward. An online primary care provider can treat adults with hypothyroidism.

Certain circumstances may require in-person care from a specialist, such as:

  • Under age 18
  • Pregnancy
  • Undergoing fertility treatments or preconception care
  • Heart disease or cardiovascular disorders
  • Other endocrine disorders
  • Drug-induced hypothyroidism
  • Medical care for cancer or other chronic disorders

These conditions usually require multiple providers, such as an OBGYN, endocrinologist, reproductive specialist, or other experts. Because thyroid hormone can impact other medical treatments and outcomes, including fertility and pregnancy, online primary care may not be the most effective for your health.

If you have questions about managing hypothyroidism with an online doctor, use the K Health app to check your symptoms and chat directly with a primary care provider—from the comfort of your home.

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Primary Care includes unlimited access to K Health

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  • Free care for your kids ages 3+

  • Easy prescription management and refills

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Frequently asked questions

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What is K Health Primary Care?

K Health Primary Care is a virtual medical care program focused on your whole health, without the hassle and price of seeing a doctor in-person.

Primary Care is part of the K Health membership, which costs just $49/month, billed every 3 months. It includes chronic condition management and prevention, 24/7 text-based Urgent Care*, Urgent Care for kids ages 3-17, annual wellness visits, and more—all from your phone.

A medical team of board-certified doctors and licensed nurse practitioners creates personalized care plans to make it easier for you manage chronic conditions, change a habit, or just live healthier. Your medical team can remotely prescribe and refill medication, order lab tests, and more.

*24/7 Urgent Care is available in all 48 continental U.S. states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., referrals. labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

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What's included in the K Health membership?

Our K Health membership includes nearly everything K Health offers for $49/month*:

  • Unlimited text-based visits with licensed clinicians
  • Flexible appointments for Primary Care and 24/7 Urgent Care
  • Remote annual wellness visits
  • Chronic condition management and prevention
  • Free Urgent Care for your kids ages 3-17
  • Easy prescription management and renewals
  • As always, no insurance needed, all on your own schedule

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. See Terms of Service.

Learn more about what we can and cannot treat

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How much does Primary Care cost?

Primary Care is included as part of a K Health membership, which costs $49/month, billed every 3 months. You can cancel your membership at anytime. The cancelation will go into effect at the end of the billing cycle.

A membership includes chronic condition management, 24/7 Urgent Care*, annual wellness visits, unlimited Urgent Care visits for you and your kids 3-17, and more. Medication and lab test costs are not included.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

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Do you need insurance to use K Health?

Nope!

We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.

You can sign up for our K Health membership for $49/month which includes access to our Primary Care program, 24/7 Urgent Care visits, Urgent Care for your kids ages 3-17, and more,* or you can pay for a one-time virtual visit for $39. Plus, our Symptom Checker is always free to use.

Learn more about our approach to pricing

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals.

See Terms of Service.

Learn more about what we can and cannot treat

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Can I use my insurance to pay for K Health?

Currently, we don't accept insurance to pay for K Health memberships, one-time Urgent Care virtual visits, or mail-order medication, but we keep our prices low to keep medical care accessible to everyone. In many cases, our prices are lower than your insurance copay would have been!

If your clinician prescribes you medication to pick up at your local pharmacy or orders bloodwork to a lab of your choice, you can use your insurance at those locations.

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What does Primary Care treat?

The K Health Primary Care program is part of the K Health membership, which offers remote wellness visits, chronic condition management and prevention, 24/7 Urgent Care*, prescription refills, unlimited Urgent Care visits for you and your kids 3-17, and more.

Primary Care clinicians practicing on the K Health platform help you manage and treat common chronic conditions like high cholesterol, high blood pressure, and type 2 diabetes, and also create personalized care plans to help prevent future conditions, like heart attack and stroke. Your medical team can remotely prescribe and refill medication, order lab tests and health screenings, and more.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.

Learn more about what we can and cannot treat

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Do you do annual physicals?

Yes, you can have a virtual annual wellness visit—or anytime check-in—with a licensed clinician on the K Health app. Clinicians are available day and night for wellness visits.

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