Generating your results

When you begin a medical chat in the K Health app, you first interact with an automated tool that provides clinically-proven information on your symptoms using Artificial Intelligence (AI).

This novel digital health solution checks your symptoms against anonymized data from hundreds of millions of patients and doctor visits. The rich data-driven approach is described in detail in peer-reviewed medical publications.[1,2] By processing this data intelligently, our free tool shows you how doctors diagnosed and treated people with similar symptoms as yours.

Our medical chat does not replace consulting with a clinician, and it cannot provide a definitive diagnosis or treatment recommendation. What it can do is empower you with free data-driven information personalized to you.

Ensuring the data is accurate

K Health’s technology is based on anonymized real-world data from over 400 million patient visits in the U.S. and in Israel. Data used in the development of the app includes patient visits recorded on the Mayo Clinic Platform as well as Maccabi Health Services (MHS), the second largest Health Maintenance Organization in Israel.

All medical information that powers the K Health app is reviewed by U.S. licensed clinicians, including specialists in family medicine, emergency medicine, cardiology, and infectious diseases, and in accordance with accepted clinical guidelines.

K Health’s technology has undergone extensive testing by both medical and machine learning experts, as featured in scientific medical publications, and is reviewed on an ongoing basis to ensure the information provided is accurate.

For example, medical information accuracy is reviewed to assure it is in agreement with U.S. regulatory and medical guidelines, including those issued by the CDC and by leading medical associations such as the American Association of Family Physicians, Infectious Disease Society of America, and the American Heart Association.

The algorithms and information in the app are continuously monitored, validated, and audited by a team of medical, data, and machine learning experts. The results of validation studies conducted with Integrity Family Care in the U.S., and with MHS in Israel, have also been published in the peer-reviewed medical journal Medicine.[1]

Keeping your data safe

K Health is a GDPR-compliant health service governed by HIPAA and employs the “safe harbor method” for de-identification of data.[3] Encrypted transportation is used for all data when it is transferred from the app to K Health servers, and the data is encrypted while it is stored in the database servers.

Accounts and all personally identifiable information uploaded by users can be deleted upon request. K Health also regularly monitors systems for possible vulnerabilities and attacks and regularly seeks new ways and third party services for further enhancing the security of services and protection of users’ privacy.


  1. Koren G, Souroujon D, Shaul R, et al. “A patient like me” – An algorithm-based program to inform patients on the likely conditions people with symptoms like theirs have. Medicine (Baltimore). 2019.
  2. Perlman A, Vodonos Zilberg A, Bak P, et al. Digital and Remote Care among 71,619 Individuals Seeking COVID-19 Health Information and Services: A Retrospective Cohort Study. J Med Internet Res. Published online September 19, 2020.
  3.  Privacy policy. K Health.