Free, virtual doctor visits for Baltimore City Schools

  • Text with a clinician for free anytime, anywhere
  • Private and secure care
  • No credit card or insurance needed
  • Free access through June 16

Fast and easy “doctor in your pocket”

The number 1 in a yellow circle

Download the free app for iOS or Android

The number 2 in a pink circle

Enter your or your child’s symptoms

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Chat with a clinician for FREE using code CITYSCHOOLS

How to get connected to answers and clinicians in minutes

Get the care you need in minutes with our easy sign up and symptom checker experience. Watch this step-by-step video.

A free addition to your current coverage to help your family stay healthy

No credit card or insurance required

Get connected to a doctor or nurse practitioner in minutes

Check your symptoms anytime, anywhere

No strings attached—a special partnership with City Schools.

Get a free clinician in your pocket—for the whole family

Get free virtual doctor visits

FAQs

Does K Health take insurance?

We do not take insurance and offer the same affordable visit fees for everyone, whether you’re insured or not. After the free partnership with K Health and Baltimore City Schools ends, you can continue connecting with doctors through K Health for $23/visit or $12/month for the K Health membership. For most, the cost of a K Health visit is less than an insurance copay.

Can I get a doctor note?

Yes. Both kids and adults can receive a doctor note after their K Health visit. Just let your physician know and they will take care of it for you.

Can the doctors prescribe medication through K Health?

Yes! The doctors are board-certified and will prescribe medication if it’s medically appropriate. They can send the medication to the local pharmacy of your choosing to pick up.

What forms of ID are accepted?

To chat with a doctor, you need to share a photo of a government-issued ID. This ID can be US or foreign issued and up to 5 years expired. State and city IDs as well as passports are accepted.

Are mental health services included?

Using the free code, you can have an initial consultation with a doctor about your or your child’s anxiety or depression but ongoing treatment is not included. For those 18+ K Health does has a mental health program that costs $12/month and includes regular doctor check ins and medication. We do not have any ongoing mental health treatment programs for children at this time, but are happy to help refer you to a local specialist.

After the free period ends, will I be charged?

Nope! The K Health app is free for everyone to have. Normally, a doctor visit costs $23, but is free for Baltimore City Schools students, families, and staff through June 16th with the code CITYSCHOOLS. After June, if you can continue using the app for free, and only if you choose to do another doctor visit will you be asked to pay the $23 fee.

Is the K Health app available in Spanish?

Yes! The app is available in both English and Spanish. However, we cannot guarantee that Spanish app users will be matched with a Spanish speaking doctor. Given the text-based nature of the doctors chats, patients will be able to translate their messages to English outside the platform and continue the conversation.

How do you support COVID-19?

K Health can help you identify if you or your child’s symptoms might be related to COVID-19, and the doctors can give guidance and advice around your coronavirus concerns.

At this time, we are currently not supporting COVID-19 testing.

Do I have to do a video visit?

All our doctor visits are conveniently text-based, so you don’t need to worry about the logistics of a continuous video. If needed, the doctor may ask for photos or do a very quick video chat to get the information they need.

Does this replace my existing health coverage?

Nope, this is a supplemental resource in addition to whatever health coverage you or your family already has. It’s a free, convenient way to get care at home in minutes.

Do I need to enter a credit card?

Nope! With the code CITYSCHOOLS you’ll skip the payment all together.

How do I redeem a free doctor visit?

After downloading the app and answering questions about your symptoms, you’ll see an option to “Chat with a doctor now.” Click that and answer a few more questions. Once prompted to pick a payment option click the link “Have a coupon/employer code?” and enter CITYSCHOOLS. This will waive the entire cost with no credit card required.

I’m not sick. Should I download the app?

Yes! When you or your child is feeling sick, you want to talk to a doctor ASAP. Getting the app set up on your phone in advance will help you be ready to connect with a doctor in minutes, when you need it most.

What do I need to access K Health?

You’ll need just a few things:

  1. An iOS or Android smartphone
  2. To enter your email, birthday, phone number, and gender (all info is private)
  3. A government issued ID (city or state, up to 5 years expired is ok)
  4. The code CITYSCHOOLS to waive the doctor visit fee
  5. Your child present (if the concern is about them)

Download the K Health app for free access