While excellent medical care can be administered remotely, depending on your symptoms, your medical team may recommend that you seek in-person care.
For example, we can’t treat orthopedic conditions remotely, and occasionally conditions like strep throat require an in-person lab test. We’ll always work with you to try and find the right doctor in your area to make things as easy as possible.
Refill your asthma prescription online today—for just $39
- Licensed clinicians, available 24/7 for adults and kids (3-17)
- No appointment or insurance needed
- Same-day prescriptions available
- Pay $39 for a single visit or $49/month for unlimited visits
See why 8+ million people turn to K Health
Order your prescription online today
Click GET STARTED and choose a single visit or membership.
Download the K Health app and tell us what you’re looking for.
Start texting with a clinician about your prescription in minutes.
Meet your online clinicians
Lynn Byars, MD
Associate Director, Training & Support
Yaniv Cohen
Vice President, Clinical Automation & Quality
Neal Patel
Senior Director, Analytics
Ran Ilan Ber, PhD
Vice President, Data Science
Robin Fisk
Deputy Legal Counsel
Brad Beck
Vice President, Finance
Stacy Hamai
Vice President, People & Culture
Stephanie Foley, MD
Director, Performance
Simon Jones
Chief People Officer
Ashok Balakrishnan
Chief Technology Officer
Holli Hill, DO
Director, Clinical Affairs and
Medical Director, Urgent Care
Medical Director, Urgent Care
Vrushali Gersappe, MD
Jamie Ward
Monica Webb, NP
Nurse Practitioner
Monsur Ali, DO
Physician
Edmond Nelson, MD
Physician
Jennifer Peña, MD, FACP
Chief Medical Officer
Sally Sartin, MD
Clinical Team Leader
David Harari, MD, MSB
Mental Health Medical Team Lead
Amit Wolecki, M.Sc
Data Science Team Lead
Have any questions?
What happens if the clinician recommends that I see someone in person?
How is K Health different from other telemedicine apps?
K Health uses AI to connect the anonymous medical data of millions of people to help inform others about their health.
Realistically, no one person can thoroughly treat millions of patients—and if they did, unless they had a photographic memory, they wouldn’t remember every detail of every visit.
We’ve built a web of information about people’s health that’s bigger, more detailed, and more accessible than anything else out there.
As a bonus, we’ve also made it more affordable to provide medical care, and you don’t even need to have insurance.
What are the benefits of using the Symptom Checker?
Nearly 75% of in-person medical visits can be treated from home, and the Symptom Checker provides you with information that can help you decide whether or not you can save a trip to the doctor’s (and a copay). So if someone has a sudden headache or their kid has a late-night fever, they can get instant peace-of-mind about what actually could be wrong, and if they can be treated from home.
While it doesn’t provide a definitive diagnosis or treatment recommendation, it does empower you with free, personalized information and an idea of what you can do next, which could be to connect with a clinician right on the K Health app.
When you start a chat with a clinician, they’ll be armed with data from the Symptom Checker. This allows them to speed up your diagnosis and prescribe you treatment quickly and affordably.
What’s included in the K Health membership?
Our K Health membership includes nearly everything K Health offers for $49/month*:
- Unlimited text-based visits with licensed clinicians
- Flexible appointments for Primary Care and 24/7 Urgent Care
- Remote annual wellness visits
- Chronic condition management and prevention
- Free Urgent Care for your kids ages 3-17
- Easy prescription management and renewals
- As always, no insurance needed, all on your own schedule
*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.
K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. See Terms of Service.
Are there any conditions that K Health doesn’t treat?
K Health-affiliated clinicians can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.
For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, K Health-affiliated clinicians can help assess severity and provide guidance on what to do next.
We also don’t treat anyone who:
- is under 18 or over 64 years old
- lives in Hawaii or Alaska
- has a medical condition that requires a specialist (on a case by case basis)
- is currently pregnant
- is currently being treated for cancer with chemotherapy or radiotherapy
- has an autoimmune disease
- is currently on immunosuppressants
- is diagnosed with AIDS
- is currently in hospice care
- has a history of organ transplant
- is dependent on oxygen
- has significant liver, kidney, or other organ failure
- is seeking medical management related to worker’s comp or injury litigation
We don’t prescribe controlled substances, and we cannot prescribe other high-risk medications that are subject to abuse. Learn more in our Medical Policies.
*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.
How much does the Symptom Checker cost?
It’s free! Just download the K Health app and use the Symptom Checker 24/7, as often as you need.
If you want to chat with a clinician, it will cost $39 for a one-time visit. You can also sign up for our unlimited Primary Care membership for $49/month, or our Mental Health membership for $49/month.
Do online doctors work?
Yes, online doctors can be a great option for non-emergency medical care. K Health-affiliated clinicians are equipped to treat and prescribe medication for most medical issues, as well as anxiety and depression. Clinicians are available 7 days a week, no appointment required.
What can an online doctor prescribe?
Online doctors can prescribe most medications, if medically appropriate. The clinicians practicing on the K Health platform are able to prescribe antibiotics, allergy medications, pain relievers, antidepressants, anti-anxiety medication, and more. They cannot prescribe anything classified as a controlled substance.
What can an online doctor treat?
Online doctors can treat most conditions, including cold and flu symptoms, UTIs, allergies, headaches, rashes, sinusitis, abdominal pain, fatigue, and mental health conditions. Learn more about what we can and cannot treat.
Can I chat with a doctor online?
Yes, you can chat with a doctor online at K Health. The licensed clinicians practicing on the K Health platform are available via chat to diagnose you, prescribe medication for treatment, issue prescription refills, and more.
Is the data I share with K Health private?
Yes!
K Health is HIPAA-compliant and we apply high-security standards to protect your personal information and your privacy. K Health is also compliant with the California Consumer Privacy Act (“CCPA”). We will use your data only to improve our services and to provide them to you. You can learn more in our Privacy Policy.
Do you provide doctor’s notes and sick notes?
During a pediatric visit, doctors can write notes for your children to return to, or be dismissed from, school, activities, camp, and more, if needed.
During an adult visit, K Health-affiliated clinicians can only provide a note stating the date when they saw you and that care was provided.
Can I use my insurance to pay for K Health?
Currently, we don’t accept insurance to pay for K Health memberships, one-time Urgent Care virtual visits, or mail-order medication, but we keep our prices low to keep medical care accessible to everyone. In many cases, our prices are lower than your insurance copay would have been!
If your clinician prescribes you medication to pick up at your local pharmacy or orders bloodwork to a lab of your choice, you can use your insurance at those locations.
Can I get a prescription online through the K Health app?
Yes! If a clinician practicing on the K Health Platform decides you need a prescription, they’ll send it to your local pharmacy, or we may be able to mail it to your door.
How do I get my prescription?
If one of our K Health-affiliated clinicians believes it’s medically appropriate, they’ll write a prescription and send it to a local pharmacy of your choice. To get a prescription, you’ll need to submit:
- Your home address
- The address and name of the pharmacy you want the prescription sent to
- A selfie for us to compare to your ID card photo to verify your identify
How do I connect with a doctor online?
Simply download the K Health mobile app and start sharing your symptoms with our intelligent system. After a few questions, your doctor will join the conversation to prescribe a personalized treatment plan.
How much does K Health cost?
If you want to chat with a doctor, you can either pay for a one-time virtual visit, which costs $39 and includes 72 hours of follow-up chats, or you can purchase a membership.
Our K Health Primary Care membership includes nearly everything K Health offers for $49/month:*
- Unlimited text-based visits with licensed clinicians
- Flexible appointments for Primary Care and 24/7 Urgent Care
- Remote annual wellness visits
- Chronic condition management and prevention
- Free Urgent Care for your kids ages 3-17
- Easy prescription management and renewals
- As always, no insurance needed, all on your own schedule
Our Mental Health membership includes everything the Primary Care membership does, in addition to treatment for anxiety & depression for $49/month.
You can also download the K Health app and use our smart Symptom Checker for free.
*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.
K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. See Terms of Service.
Can I really chat with a doctor whenever I want to?
Yes! Licensed clinicians are available 24/7 via the K Health app for Urgent Care needs in all 48 continental US states. Not available in Alaska or Hawaii.
Do you need insurance to use K Health?
Nope!
We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.
You can sign up for our K Health membership for $49/month which includes access to our Primary Care program, 24/7 Urgent Care visits, Urgent Care for your kids ages 3-17, and more,* or you can pay for a one-time virtual visit for $39. Plus, our Symptom Checker is always free to use.
Learn more about our approach to pricing
*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii. Pediatrics is only available in California, Colorado, Florida, Georgia, Illinois, Minnesota, Nevada, New Jersey, New York, Tennessee, Texas, Vermont, Wisconsin, West Virginia, and Wyoming. Children ages 3-17 must have parental consent.
K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals.
See Terms of Service.
