K Health and Baltimore City Public Schools Partner to Provide Free Healthcare To Families and Staff

By K Health
Medically reviewed
March 19, 2021

K Health’s mission is to increase access to high quality healthcare so that everyone can get the medical help they need when they need it. As the world has navigated this unprecedented pandemic we’ve looked for opportunities to make an impact and support communities where increased access to healthcare could make a real difference. 

We’re thrilled to partner with Baltimore City Public Schools, one of Maryland’s largest school districts, to provide free remote health services to 80,000 students, 10,000 staff,  and their families in Baltimore. The program, which kicked off in March, gives students, teachers, and families unlimited access to K Health’s adult and pediatric primary care offerings, ensuring they have the opportunity to utilize vital virtual care.

In a family survey administered by the Baltimore City Public Schools in summer 2020, 74% of parents noted that their child’s physical health is of most importance to them. However complications due to COVID-19 have prevented many from seeking medical care.  Additionally, children in Baltimore suffer from asthma prevalence more than twice the national average – 20% vs. 9.4% –  and this is just one of a number of primary care conditions that typically drives school absenteeism. 

Our goal is to remove any barriers to accessing healthcare for families in Baltimore by having reliable and accurate virtual care immediately available for K-12 students, their parents and caregivers, so that families can receive the medical attention they need, whether in school or at home. 

“I’ve seen firsthand how lack of access to high quality and immediate healthcare has impacted our communities. The situation has only become more challenging with the onset of the pandemic,” said Dr. Chelsea Johnson, a lead pediatrician for K Health. “I joined K Health because I saw an opportunity to administer care in a new way and reach more people than ever. With this partnership in Baltimore, parents will be able to get important health information and care for their children for free and from their smartphone, something that’s needed now more than ever.”

As students and teachers in Baltimore return to in-person learning, having convenient and free access to quality doctors can also help ensure the health and safety of the community at large. “The health and safety of our students is our top priority and we’re always looking for ways to enhance our community.” said Dr. Sonja Santelises, CEO of Baltimore City Public Schools. “We are thrilled to partner with K Health to bring respite to frustrated parents and allow a more cohesive flow to managing healthcare as we learn online and integrate back into the in-person learning.”

Families and staff in the Baltimore City Public Schools district can learn more about this partnership and how to access free care with K Health here

Frequently asked questions

What do I need to access K Health?
You’ll need just a few things: -An iOS or Android smartphone -To enter your email, birthday, phone number, and gender (all info is private) -A government issued ID (city or state, up to 5 years expired is ok) -The code CITYSCHOOLS to waive the doctor visit fee -Your child present (if the concern is about them)
Does K Health take insurance?
We do not take insurance and offer the same affordable visit fees for everyone, whether you’re insured or not. After the free partnership with K Health and Baltimore City Schools ends, you can continue connecting with doctors through K Health for $19/visit or $9/month for unlimited access. For most, the cost of a K Health visit is less than an insurance copay.
Are mental health services included?
Using the free code, you can have an initial consultation with a doctor about your or your child’s anxiety or depression but ongoing treatment is not included. For those 18+ K Health does has a mental health program that costs $19/month and includes regular doctor check ins and medication. We do not have any ongoing mental health treatment programs for children at this time, but are happy to help refer you to a local specialist.
What forms of ID are accepted?
To chat with a doctor, you need to share a photo of a government-issued ID. This ID can be US or foreign issued and up to 5 years expired. State and city IDs as well as passports are accepted.
After the free period ends will I be charged?
Nope! The K Health app is free for everyone to have. Normally, a doctor visit costs $19, but is free for Baltimore City Schools students, families, and staff through June 16th with the code CITYSCHOOLS. After June, if you can continue using the app for free, and only if you choose to do another doctor visit will you be asked to pay the $19 fee.
How does K Health support COVID-19?
K Health can help you identify if you or your child’s symptoms might be related to COVID-19, and the doctors can give guidance and advice around your coronavirus concerns. At this time, we are currently not supporting COVID-19 testing.
Does this replace existing healthcare coverage?
Nope, this is a supplemental resource in addition to whatever health coverage you or your family already has. It’s a free, convenient way to get care at home in minutes.
Can the doctors prescribe medication through K Health?
Yes! The doctors are board-certified and will prescribe medication if it’s medically appropriate. They can send the medication to the local pharmacy of your choosing to pick up.
Is the K Health app available in Spanish?
Yes! The app is available in both English and Spanish. However, we cannot guarantee that Spanish app users will be matched with a Spanish speaking doctor. Given the text-based nature of the doctors chats, patients will be able to translate their messages to English outside the platform and continue the conversation.
K Health articles are all written and reviewed by MDs, PhDs, NPs, or PharmDs and are for informational purposes only. This information does not constitute and should not be relied on for professional medical advice. Always talk to your doctor about the risks and benefits of any treatment.